Who We Are
The Rainbow Butterfly operates this website. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
If you have questions about this policy, you can contact us directly through our website.
What Data We Collect
We collect the following types of personal information:
- Contact details - your name, email address, and phone number when you fill out a form or reach out to us.
- Usage data - pages you visit, time spent on the site, browser type, and IP address collected via cookies and analytics tools.
- Communication data - messages you send us via contact forms, email, or social media.
- Payment data - billing details processed securely through third-party payment providers (we do not store card details on our servers).
How We Collect Your Data
We collect your data in the following ways:
- Directly from you when you submit a form, make an enquiry, or purchase a service.
- Automatically through cookies and tracking technologies when you browse our website.
- From third-party platforms such as Google Analytics and social media channels.
How We Use Your Data
We use your personal data to:
- Respond to your enquiries and deliver the services you have requested.
- Send you updates, newsletters, or promotional content (only with your consent).
- Improve our website performance and user experience.
- Comply with legal obligations and protect our legitimate business interests.
- Process transactions and send you related service communications.
Legal Basis for Processing
We process your data under the following lawful bases:
- Consent - where you have given us clear permission to do so.
- Contractual necessity - where processing is required to deliver a service you have requested.
- Legitimate interests - where we have a valid business reason that does not override your rights.
- Legal compliance - where we are required by law to process your data.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device. We use:
- Essential cookies - necessary for the website to function correctly.
- Analytics cookies - to understand how visitors use our site (e.g., Google Analytics).
- Marketing cookies - to deliver relevant content and track campaign performance.
You can manage or withdraw your cookie consent at any time through your browser settings.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once data is no longer needed, we securely delete or anonymise it.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (the "right to be forgotten").
- Object to or restrict our processing of your data.
- Withdraw your consent at any time without affecting prior lawful processing.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us through The Rainbow Butterflies.
Third-Party Links
Our website may contain links to third-party websites. We do not control those websites and are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.